The work process is always connected with communications. We are forced to contact our colleagues around us in one way or another.
However, communication with neighbors in the office or cubicle does not always proceed in a pleasant manner.
There are unfortunate incidents that almost lead to hostility with “colleagues”.
How to learn to resolve conflicts with colleagues? There is a very simple, diplomatic and energy-efficient method that will suit anyone.
Take note
First, politely thank your colleague for the criticism. Be sincere and calm at the same time.
This step may seem to make you a victim of circumstances. But in reality, it will effectively defuse someone else's aggression.
The other person will feel awkward about the harsh attack on you, and you will be able to set them up for a constructive dialogue.
Next, simply discuss what exactly caused your colleague's dissatisfaction and how, in his opinion, you should resolve the situation.
By asking for advice, you thereby absolve yourself of responsibility for the further development of events and, at the same time, flatter the ego of the interlocutor.
