Smartphone is frozen: what to do

14.08.2024 03:10

Smartphone freezing is one of the most common reasons that many users face.

So what to do in this case and how to bring the phone back to life? You will learn about this now.

What to do when your smartphone freezes

1. Force reboot of the device

Try rebooting your device. To do this, press the power button and the volume down button and hold it for a few seconds, after which the phone should turn off and turn on again.

At the moment of reboot, all background processes are terminated, RAM is freed up and the load on the processor is reduced, due to which there is a high probability of bringing the phone back to life.

2. Removing the battery

telephone
Photo: © TUT NEWS

This is one of the effective methods, but unfortunately it is only suitable for old devices with a removable battery (with a removable back cover).

Remove the back cover from the smartphone, remove the battery - the device screen should turn off. Then insert the battery, close the cover and turn on the smartphone. As a rule, this method works 100%.

3. Battery discharge

If nothing you do with your phone helps, wait until the phone is completely discharged (so that it turns off), then put it on charge.

4. Cleaning your phone from viruses

There are many malicious viruses that block the sensor, causing all buttons on the screen to become inactive.

This type of virus is especially easy to catch for those who download applications from third-party sites.

In this case, connect your smartphone to your computer, install an antivirus on your computer if you haven’t installed it yet, and select “run a system check.”

If none of these methods helped to bring the phone back to life, then there is only one option left - contact the service center.

Valeria Kisternaya Author: Valeria Kisternaya Editor of Internet resources