Getting into the collectors’ database can become a serious problem for debtors.
Maxim Koloskov, CEO of the collection agency ABK from the Sberbank group, gave Russians important recommendations on how to avoid this unpleasant situation.
Most often, banks transfer debts to collectors because debtors go into hiding, RIA Novosti writes.
This creates additional difficulties for banks, which cannot spend a lot of time establishing contacts with customers.
In these cases, banks transfer debts to specialized agencies that deal with debt collection.
Maxim Koloskov advises debtors to enter into dialogue with the creditor and reach an agreement at an early stage of the delay.
This will help avoid transferring the debt to collectors.
He stressed that banks, in turn, will look for options that are beneficial for both parties.